Customer Account Manager – Containerboard (Hybrid Work Role)

Description

We are seeking a Customer Account Manager to manage Georgia Pacific's Containerboard customer accounts by processing incoming orders, scheduling demand on paper machines, and manage orders to ensure customer's delivery requirements are met.

This role will have a mix on in office (approximately 2 days a week) and remote working (approximately 3 days a week).

What You Will Do In Your Role

• Entering customer purchase orders into an order management system for movement to and from production mills to port terminals.
• Scheduling production of customer orders across a wide mill network based on known lead times, production and transportation costs, and customer requested delivery dates.
• Communicating with multiple parties (Sales, customers, mill shipping departments, production planning, freight forwarders, etc.) to ultimately plan for the successful fulfillment of export orders.
• Scheduling ocean bookings, arranging inland transportation and following up to ensure shipments have reached their final destinations.
• Reviewing, updating and preparing necessary export documentation for international shipments
• Working in tandem with representatives from our GP Shanghai trading office.
• Managing inventories in domestic and foreign warehouses and finding suitable economic outlets for aging material.
• Reporting any potential customer issues or overall supply chain issues to stakeholders and working to resolve the issues with a sense of urgency.

The Experience You Will Bring

Requirements:

• 2 years of logistics experience
• Experience analyzing logistics and shipping data
• Order entry, ERP and/or billing experience
• Experience working with customers or business to business customers
• Microsoft office experience (Word – Memo Generation, Excel – Basic Analysis, Outlook – Basic Correspondence)

What Will Put You Ahead

• Bachelor’s Degree with focus in supply chain/logistics/transportation
• Letter of credit experience
• Ocean freight shipping line experience
• Experience with export documentation requirements
• Intermediate-Advanced Excel knowledge (V Look Ups, Pivot Tables, VBA) used for tracking and analysis
• Freight forwarding experience
• Foreign language (Mandarin or Spanish)
• Experience interacting with ocean carriers, freight forwarders, warehouse operators

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. 
This employer uses E-Verify.  Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf