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Sales & Engineering Support Specialist

 

Description

RELCO is currently hiring a detailed oriented Sales and Engineering Support Specialist for our growing Stratford, Wisconsin office.  This role will work cross-functionally engage and provide support between sales and engineering to streamline departmental workflow.  There is a possibility of working remotely 1-2 days/week based on the hired candidate's experience. 

A successful applicant will have the following characteristics:

  • Excellent customer service skills 
  • Strong analytical and problem-solving skills 
  • Detail oriented 
  • Ability to work collaboratively, take initiative, think critically, and work in a fast-paced environment in a timely fashion 
  • Capable of managing multiple projects and schedules simultaneously and effectively 
  • Excellent communication skills 
  • Ability to work in a team environment 
  • High-level of personal integrity, strong work ethic and compliance focus 
  • Ability to handle sensitive/confidential information and remain adaptable to changing priorities as needed 

What You Will Do In Your Role

  • Internal liaison to manage requests through regular check-ins with sales, engineering and other internal resources related to ongoing sales opportunities and sold projects
  • Assist with sales procedures and proposal support
  • Prepare sales proposals for projects, Cheese, Liquid and Dairy membrane Systems
  • Help with sales related technical problems
  • Provide CRM support
  • Provide customer support as needed
  • Work with engineering/product managers to define, organize and create training sessions on positioning complete products offerings and services from combined RELCO and KSS platform
  • Organize communication, quotes and relevant information pertaining to projects from internal staff, associated customer and vendor correspondence within pre-established job folder structure.
  • Create IO manuals for Cheese, Liquid and Membrane Systems
  • Support post-sale customer relations and aftermarket/service opportunities related to Membrane systems as a support arm for Amanda 

The Experience You Will Bring

Requirements:
  • 2+ years of professional experience 
  • Experience using Microsoft Office programs such as Word (to write business correspondence), Excel (for use of spreadsheets and reporting), Teams (for voice and written communication as well as virtual meetings), and Outlook (for internal and external correspondence) 
  • High School Diploma or equivalent

 What Will Put You Ahead

  • Experience assisting with sales procedures or proposals

This role is not eligible for VISA Sponsorship.


Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.


At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.


Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. 
This employer uses E-Verify.  Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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