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Financial Infinium Support Analyst



Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Technology Center (KTC) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KTC rapidly scales up its operations in India, it’s employees will get opportunities to carve out a career path for themselves within the organization. This role will have the opportunity to join on the ground floor and will play a critical part in helping build out the Koch Technology Center (KTC) over the next several years. Working closely with global colleagues would provide significant international exposure to the employees.

This position of Financial Systems Support Analyst will be a part of a team that designs, develops, and delivers financial systems applications for Koch Industries. You will be responsible for developing, monitoring, and supporting Infor Infinium Financial software and custom solutions as well as related reporting solutions that enable the organization’s Accounting department to perform transaction processing and financial closing activities. In this role, you will work with IT, business data analysts, accountants, finance controllers and others.

 This position will report to the KTC Technical Lead in Bangalore but will be required to interact daily with the Accounting IT and business teams in Atlanta, Georgia, USA, and various international locations.

A Day in The Life Could Include:

(job responsibilities)

Key Tasks and Responsibilities:

·Work with Financial Systems colleagues to understand and translate business requirements into technology solutions.

·Support ad-hoc data requests (like requests for extracts or database views) and answer data related questions from business users.

·Perform impact analysis, develop business requirements, and create process and project documentation.

·Involve in all phases of software development life cycle including design, development, implementation, and testing.

·Application Support

Proactive Monitoring of Infinium application and Jobs (including Service Now incidents)

Provide interface support for Financial Applications and other technology solutions (integration with Business Unit ERPs and corporate systems)

With minimal direction, investigate and resolve application issues.

Creating/maintaining application documentation as required

Hands-on development tasks – bug fixes, changes

End-user questions/issues

User access reviews/reporting

What You Will Need to Bring with You:

(experience & education required)

·Bachelor’s degree in Computer Science, MIS or similar engineering fields.

·5-7 years of overall work experience.

·4+ years – iSeries development and support (RPG IV, ILE, SQL, CL)

·3+ years of experience in financial system/Infinium analysis/requirements, design, testing and implementation of AR/AP, GL, FA and LIFO modules

·2+ years of MS SQL development experience

·2+ years of MS Visual Studio development (VB, VB.NET, ASP, ASPX, C#)

·Available to work after-hours/weekends as needed (on-call support required)

What Will Put You Ahead:

(experience & education preferred)

·Knowledge of Infor Infinium financial systems

·At least 2 years of Project leader experience – small-medium projects

·Experience with performing application upgrades

·Experience with Turnover Change Management tool

·Experience supporting distributed /outsourced services organizations

“Koch is proud to be an equal opportunity workplace” 

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