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Operations Manager


Phillips-Medisize, is seeking an Operations Manager to support our medical manufacturing facility in Menomonie, WI. This position will plan, organize, lead, and control assembly and tooling operations to meet or exceed business plan objectives and meet customer expectations for quality, delivery, and service in large facility.

What You Will Do In Your Role

  • Provide direction and leadership to Manufacturing and post molding operations including people management as follows: managing performance; addressing disciplinary issues; hiring; assisting people with career development; communicating information to direct reports, passing information up the management chain and fostering open communication; ensuring team is aligned with and accomplishing goals/objectives; administrative processing; and, maintaining trust and confidentiality while fostering a team environment
  • Supervise and manage the facility production team leaders in a 24x7 mfg. environment
  • Organize and coordinate activities within the manufacturing operation to meet or exceed the facility and corporate goals, including working with engineering group
  • Ensure quality parts are produced and delivered on time that meets customer specifications
  • Forecast capital expenditures for improvement, replacement, or modification to production equipment and facilities
  • Coach and facilitate problem solving among team members
  • Develop, maintain and improve systems/procedures
  • Ensure GMP and GDMP procedures are followed
  • Consistently monitor machinery, processes, tools, and work cell layouts in order to recommend improvements that yield increases in profit and quality levels and decreases in potential safety hazards
  • Participate in the business planning process


  • Where applicable, individual is pre-planning safety into work activities to improve performance
  • Proactively identifies safety concerns
  • Complies with Environmental Management System program SOP’s/WI, Policy & Program elements and encourages responsible use of resources
  • Actively participate in continual improvement/innovation, corrective action and internal/external customer satisfaction

Completion of one of the following:

  • Submission of a continuous improvement idea
  • Active participation in a Phillips-Medisize sponsored committee or event
  • Examples include a - Rapid Improvement Event, a 5S/Lean event, Safety
  • Committee, Wellness Committee, Recycling Committee, Activity Committee, or other Phillips-Medisize sponsored community outreach project/event (United Way, Junior Achievement, etc.)

Additional Facility Specific Key Responsibilities:

  • Custom Design Development
  • Ensure cGMPs are followed and provide necessary training
  • Ensure increased focus is placed on process development for finished medical devices
  • Maintained focus on good documentation practices
  • Ensure focus on inventory management
  • Support Production quality goals
  • Adhere to and support requirements for clean room manufacturing
  • Manage a flexible (full time/contract) work force
  • Help promote overall efficient operational environment
  • Scrap Reduction
  • Set-Up Reduction
  • Sample # Reduction
  • Schedule efficiency
  • Provide work direction and support for
  • Process Engineering
  • Sample Technicians
  • Set Up Technicians
  • Purchasing/Customer Service
  • Material Handling
  • Magnesium Molding
  • Phillips Medical
  • Function as the customer contact on quality and delivery issues outside the routine scope of our Customer Service Representative
  • Provides direction to Toolmakers and Mold Maintenance Support people
  • Ensure that production planning is carried out to most efficiently use existing resources
  • Coordinate input from Mold Technicians, Toolmakers, and Engineers to determine cause of problems. Develop solutions that are acceptable for customer lead times based on tooling workload and time required
  • Determine most efficient tooling actions to be taken while considering long-term effects, tool life expectancy, time available, and procedures and equipment available
  • Coordinates mold revisions and repairs with outside vendors when resources limit available action in-house
  • Obtains blueprints and any other pertinent information that will assist in the mold revision/repair
  • Schedule tool room work based on priorities set by lead times, production planner and customer demands


  • Minimum 5 years’ experience leading/supervising people
  • Bachelors’ degree in a manufacturing related discipline, or equivalent experience
  • Minimum 5 years work experience in a large manufacturing environment

What Will Put You Ahead


  • Leadership skills including ability to maintain confidentiality
  • Decision making and prioritization skills
  • Strong written, verbal and interpersonal communication skills
  • SPC knowledge
  • Cost accounting knowledge
  • Strong verbal and communication skills
  • Strong organizational skills
  • Ability to achieve desired results by influencing peer groups within the facility

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. 
This employer uses E-Verify.  Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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