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Procurement Analyst

Description

KBS Procurement Solutions is looking for a highly motivated, customer-focusedProcurement Associateto join our team. This role is valued across Koch companies as the individual who provides exceptional customer service by managing escalations, backorder notifications, software license checks, license key delivery, and customer communications related to IT related purchases.This role works closely with buyers, software asset managers, customers, and suppliers to ensure consumer needs are met in a timely and efficient manner.

The ideal candidate will bring procurement, supply chain, or customer service experience, astute attention to detail, self-motivation and problem-solving skills, and have excellent written and verbal communication skills.

This is an excellent opportunity for someone looking to utilize their customer focus skills and assist users in getting the correct business tools needed for value creation.

A Day In The Life Could Include:

(job responsibilities)

  • Assist customers with questions and/or status updates related to orders, coordination of product returns, and ownership of backorder notification process
  • Ownership of software license checks and license key delivery
  • Maintain strong relationships with suppliers
  • Shared email box management
  • Proactively provide solutions, manage expectations and outcomes with and customers and suppliers
  • Actively and consistently identify opportunities to simplify and enhance the customer experience
  • Proven ability to effectively work independently and in a team environment
  • What You Will Need To Bring With You:

    (experience & education required)

  • Bachelor’s degree and 1+ years’ experience in customer service, supply chain, or procurement role
  • Ability to develop mutually beneficial relationships with customers and suppliers
  • Ability to handle multiple tasks and apply appropriate prioritization
  • Experience using Microsoft Applications (Outlook, Excel, Sharepoint)
  • Strong written and verbal communication skills; ability to understand requirements and accurately relay information to another party
  • What Will Put You Ahead:

    (experience & education preferred)

  • Experience with Service Now &/or Ariba procurement software
  • Strong Excel skills (pivot tables, vlookup formulas, etc)
  • Bachelor’s degree in Accounting, Finance, Supply Chain Management, or other supply chain/procurement related program
  • Approvals will be given through the automated process in Taleo

    “Koch is proud to be an equal opportunity workplace”

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