As an HRIS Analyst within a regional and global operating team, you will have the opportunity to work with resources who are dedicated to transforming the way we work, and in turn, transforming our internal consumer experience.In this role, you will act as a subject matter expert on our HR Systems and partner with different internal teams and our customers to solve their challenges on our HR systems. You will identify business needs and opportunities to automate and streamline their way of working. You will quickly develop an understanding of the business you support and leverage your subject matter expertise to become an active thought partner and proactive subject matter expertJob-specific intro paragraph
What You Will Do In Your Role
·HR Case Management.
Resolving HR Cases, specifically for APAC, raised by our customers (Issues, system errors, end user questions) .
Evaluate HR cases and seeks for opportunities to improve and automate recurring issues.
Identify educational opportunities from a business and support perspective
Collaborate within the team to support questions from Tier 1 & 2 in teams’ channel.
Analyze and document functional requests.
Organizes and track the progress of configuration requests and application changes. This includes ensuring that project plans, creating process documentation, coordinating test plans, and tracking milestones. Communicating to HR technology teams (e.g., Security-, Configuration-, security team) and HR management regarding the status and problems.
·HR system implementations:
Supports implementation of Infor HR modules, T&A and Payroll.
Supports HRIS Implementation projects from Mergers & Acquisitions. This includes working closely with our customer and other capabilities within KGS to understand business processes, review current systems and define data requirements.
Evaluates current system capabilities and identifies system modifications that need to be made to support business processes.
Supports Implementations at regional entities. Activities involve evaluating local requirements, working with local management to ensure requirements are addressed, training users, converting data and supporting entities on an ongoing basis.
·Mass Updates/ Load file:
The Experience You Will Bring
Intermediate PC skills, including Microsoft Office
Ability to work effectively with others to achieve common goals and respond positively to situations
Experience completing assignments in a systematic and timely manner
Experience influencing system and application business decisions through excellent communication skills
Experience troubleshooting escalated technical issues
Strong analytical skills
Experience working within HRIS applications
Bachelor’s degree in a field related to business management, Human Resources or information management
Experience with SAP, Infor, Kronos, or Dayforce good to have, not must.
Preferred under APAC working time (7:30am – 3:30pm, IN time)
What Will Put You Ahead
·Compliance Understands, supports, and complies with current KGS policies and practices related business programs. Has a high-level understanding of what this might imply country by country within the EMEA region and applies this into the day-to-day work.