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IT-OT ADMINISTRATOR

Description

We are currently seeking for an IT-OT Administrator for our Nong Khae Plant, Thailand
This role is expected to provide local support for business, manufacturing site process and operational technology infrastructure.

As an IT-OT Administrator one of the main responsibilities is to provide technical expertise to ensure successful IT project delivery, enhancements, as well as high-quality day-to-day support.

What You Will Do In Your Role

    • Set up desks with computers/laptops and necessary peripheral devices (docking stations, monitors, etc.)
    • Maintain and support plant Business and Process network and security infrastructure.
    • Maintain and support plant Business and Process local servers and workstations.

    ·Work with various technologies such as Windows Servers, End User Workstations, Wireless networks, Virtualized environments, Cloud Computing, Compute clusters, server/workstations backup, printing, scanning, and more.

    • Partner with Cyber security architects to secure Industrial Control Systems and enable the connected manufacturing enterprise of the future (Industry 4.0)
    • Partner with Process Control and Engineering capabilities to deliver communication networks that are optimized for reliable automation

    ·Own and support anti-virus software on plant Process workstations, laptops, and servers

    ·Experience with/or demonstrated aptitude to be trained on Industrial control systems (DCS/PLC)

    • Provide day to day operational support for system troubleshooting, service delivery/recovery, root cause analysis and resolution/remediation of technical issues demonstrating a high level of initiative.

    ·Provide timely follow-up and completion of internal customer requests utilizing a central helpdesk ticketing system.

    • Work with global support team to troubleshoot issues and ensure issues are being routed to proper functional teams.
    • As part of the global IT-OT team, participate in providing day-to-day support and in the implementation of projects and systems
    • Manage communication with stakeholders regarding service provision and outages.
    • Provide support for plant end user on-boarding and off-boarding with local HR and supervisors.
    • Provide orientation and guidance to new and existing users.
    • Lift and move computers, servers, and other small network devices.
    • Manage onsite IT Stock/spares
    • Manage IT service providers and vendors.
    • Provide support for local AV/conference room systems.


    Requirements

    • Degree in IT or related field

    ·Minimum 3-5 years’ experience administrating a network of servers, desktop systems and communication devices

    ·Technical knowledge and troubleshooting in systems architecture, servers, data centers and networks

    • Understanding and translating business requirements and use cases into value driven action
    • Good communication and interpersonal skills
    • Fluent in written and spoken English is a must.
    • Experience / knowledge of…
      • Cisco equipment: Switches, Routers, Wireless Access Points.
      • Windows Server Environment, VMWare, and SANs
      • Active Directory, DNS, Domain Controllers
      • Knowledge of Cyber security best practices (i.e. Purdue Model)
    • Ability to manage multiple projects, activities and tasks simultaneously
    • Previous work experience following change management procedures and maintaining a highly available infrastructure
    • Ability to lift and move computers, servers, and other small network devices.

    What Will Put You Ahead

    Strong knowledge and hands-on experience supporting the Windows platform, virtual server/storage, cyber security, network technologies (wired & wireless), cloud computing and structured network cabling

    A strong performer in this role will effectively apply our culture and MBM® philosophy to:

    • Drive Operational Excellence with strong focus on Safety and Value Creation
    • Share knowledge about standards and best practices with other manufacturing facilities
    • Identify improvement opportunities and system enhancements
    • Achieve superior results through the innovative application of technology
    • Work independently and as part of a larger team 

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