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Storage Analyst


The Storage Analyst will be a part of an international team that delivers and maintains storage solutions for Koch Industries. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India Pvt Ltd. (KTC) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KTC rapidly scales up its operations in India, it’s employees will get opportunities to carve out a career path for themselves within the organization. This role will have the opportunity to join on the ground floor and will play a critical part in helping build out the Koch Technology Center (KTC) over the next several years. Working closely with global colleagues would provide significant international exposure to the employees.

The Storage Analyst will report to the Operations Team Lead of the KTC and will be a part of a global team that is the final point of escalation. In addition, the Storage Analyst will work with colleagues to develop and implement innovative storage solutions. The Storage Analyst is expected to seek out and recommend solutions to automate or streamline tasks. 

What You Will Do In Your Role

· Provide ticket escalation support for operational issues

· Interface with customers to assist in resolving customer issues

· Automate and stream line current and future tasks

· Identify and resolve incorrect server configurations

· Administer patching per customer schedule (monthly, quarterly, semi-annual)

· Provide support as part of the operational queue rotation

· Design and Implement solution for customers

· Participate in scrum activities

· Monitor and forecast compute/storage demand

· Keep current on technologies and trends

•Working with digital workforce team or developers to bring in automation to regular mundane tasks and eliminate waste & improve efficiency

· Provide oncall coverage over weekend

    The Experience You Will Bring


    ·Bachelor’s/Master’s degree in Computer Science/Information Technology

    ·6 8 years administration experience with server OS (Windows, Redhat, VMware, or UNIX)

    ·Scripting experience (Powershell or Python)

    ·1+ years Cloud experience (AWS, Azure, etc.)

    ·Knowledge of networking protocols, SAN/Storage (iSCSI or Fibre Channel)

    ·Problem Solving skills

    · 6 8years Storage administration experience with HPE 3PAR, Compellent and HP Nimble

      What Will Put You Ahead

      •Aptitude to recognize opportunities for automation of optimization & innovation.

      •Basic Understanding of ITIL framework

      •2+ years scripting experience on storage platforms

      •Prior agile experience

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