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Field Service Technician (Remote Role)


RELCO, located in Willmar, Minnesota, has recently joined the Koch family of companies as of November 2020. We are still the same local company we have been for 38 years and now have an expanded, improved benefit offerings. 

Relco, a Koch Separation Solutions Company, is currently hiring for a field service technician to join their Willmar, MN team! The Field Service Technician is responsible for performing start-up instructional sessions, maintenance or repair services, and/or troubleshooting of dairy and cheese equipment.

This role is based in Willmar, MN can work remotely anywhere in the United States near a major airport for travel.

What You Will Do In Your Role

  • Perform on-site servicing and/or troubleshooting of all dairy and cheese equipment.
  • Respond to phone calls & emails with difficulties with equipment operating 
  • Diagnose ordinary problems, instruct customers on equipment servicing procedures, & suggest skills or techniques required to make corrections. 
  • Follow up all service calls received to assure action has been completed to the customer’s satisfaction. 
  • Perform on-site instructional sessions for dairy and cheese equipment at the customer's facility. 
  • Travel up to 75% of working time

The Experience You Will Bring


  • 1+ years industry experience in PLC/HMI
  • 1+ years industry experience handling hydraulic equipment, including pumps, valves and instrumentation
  • 1+ years experience utilizing Microsoft Office products in a professional environment
  • Ability to travel up to 75%

What Will Put You Ahead

  • Previous experience as a mechanical, chemical, environmental or electrical engineer or licensed electrician with PLC/HMI experience
  • 2+ years  hands on experience with equipment used for large scale food/dairy/beverage systems
  • 5+ years industry experience in PLC/HMI
  • Bilingual in Spanish

This role is not eligible for VISA sponsorship

    Salary and Benefits Commensurate with Experience.
    Equal Opportunity Employer.
    Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

    This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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