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HR Operation Specialist

This job posting is no longer active.


To be part of a Team managing the HR Shared Services Function for HR Tasks from APAC Locations. This role will initially be responsible for managing HR operations activities, troubleshooting any issues that arise, prior experience of employee life cycle and labor compliance and hand on MS office, this position is responsible for Statutory Compliance and Contract Labour Management. and prepare to take on additional activities as the global HR operating model evolves.As additional HR work moves from the businesses to the HR Solutions Centers, this role will evolve and grow.

What You Will Do In Your Role

·Responsible for verification of creating profile in payroll software, attendance record, OT preapproval forms, cost sheet / salary sheet of all contractors.

·Responsible for attending RBA audit, Statutory Audit and Internal Audits and make sure that there is no gap in the audits.

· Should have working knowledge in HR software in handling end to end employee life cycle management.

·Responsible to send daily and monthly reports to finance team on time.

·Ensure smooth functioning of Time & Attend. Software (Savior & Kronos) and Bio-Metric enrollment of contract employees at factory.

·Sound knowledge to carry out day to day HR Operations activities (Benefits administration, Raising and managing invoices, Time & attendance administration, employment letter preparation, etc...)

·Escalate issues and seek advice when faced with complex issues/problems.

·Should have experience in handling employee queries and managing stakeholders in different management levels effectively.

· Should have good experience in documentation and performing various checks & balances within the sphere of HR Operations.

·Support Team lead / Manager with Daily stats.

·Quickly learn brand new technology and be able to support HR inquiries

·Provide exceptional consumer experience

·Responsible for incoming cases through HR Case & Knowledge Management tools

·Collaborate with other KBS business units & third-party providers (vendors) to research and solve more complex or technical cases

·Adhere to Knowledge Centered Support (KCS) practices to create and update knowledge articles

·Develop a good working relationship with the HR community through effective communication

·Support audit to ensure data completeness, accuracy, and compliance with relevant procedures

    The Experience You Will Bring


    ·The ability to fluently speak, read and write in English

    ·Bachelor’s degree or equivalent

    ·A minimum of three (3-5) years of experience working in a factory environment managing HR operations activities/or inquiries

    ·Experience using MS Office (Outlook, Word, Excel)

    ·Experience communicating with all levels of an organization

    ·Experience researching, troubleshooting, and resolving consumer inquiries

    ·Experience collaborating and working on a team with a high level of accountability for self and others

    ·Experience working with an HCM platform (Infor, SAP, etc.) and Case Management System (ServiceNow, etc.)

    This job posting is no longer active.

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