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Koch Business Solutions is looking for a Business Systems Analyst to join our ServiceNow team. We are looking for an energetic analyst who enjoys working in a challenging and fast-paced environment. As a business analyst on this team, you will play a key role in working with our team and stakeholders to build solutions to a wide range of business requests.

What You Will Do In Your Role

  • Work with customers to document requirements for enhancement or defect requests
  • Build testing scenarios and perform testing with subject matter experts
  • Assist with standing up new modules/features within ServiceNow
  • Backlog management and prioritization including leading daily standups 
  • Lead training and knowledge sharing events for the Enterprise

    The Experience You Will Bring


    • High School Diploma or GED
    • 3+ years of project management, business systems analysis or process analysis experience
    • Experience working with IT systems
    • Experience soliciting and capturing requirements

    What Will Put You Ahead

    • Service Now Certified System Administrator
    • Experience working in Agile based methodology (SCRUM, Kanban)
    • Knowledge of the Automated Testing Framework
    • Experience using bots (Automation Anywhere)
    • Bachelor’s degree or 5 + years of related IT experience
    • Experience prioritizing tasks based on value

    Salary and Benefits Commensurate with Experience.
    Equal Opportunity Employer.
    Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

    This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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