Technical Service Specialist
This job posting is no longer active.
Description
What You Will Do In Your Role
- Work with INVISTA customers to translate market needs back to INVISTA team for product/process improvement.
- Proactively identify customer unmet needs, recommend experiments to validate assumptions, and identify potential solutions.
- Work collaboratively with customers to solve quality, suitability and technical issues.
- Drive continuous quality culture improvement in order to increase INVISTA value at customer.
- Organize customer audits and technical communication.
- Maintain a database of customer requirements, capability, and capacity related to INVISTA products and applications.
- Provide on-site support to customers for technical validations and product transitions.
The Experience You Will Bring
Requirements:
- 2+ years’ experience in technical problem solving with customers
- Strong written and verbal communication skills - native Chinese language and basic in English.
- Able and willing to travel locally up to 50%.
- High ethical standards to meet company policies and compliance standards.
- Bachelor degree in engineering, textiles, or other technical field.
What Will Put You Ahead
- Proven track record of problem solving in automotive supply chain customers.
- Working knowledge of automotive quality standards.
- Experience in textile processes.
This job posting is no longer active.
