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Customer Service Representative – Cincinnati, OH

Georgia-Pacific is searching for a Customer Service Representative for the Hummingbird® Digital Packaging Solutions team in Cincinnati, Ohio.

What You Will Do In Your Role

  • Data entry for New Customer Setup
  • Basic order entry
  • Verify/receive/obsolete POs
  • Organization of BOL’s and delivery slips
  • Quoting/Estimating entry
  • Update master schedule of jobs daily
  • Tracking of press samples and mockups
  • Managing customer inventory, sales backlogs, invoices, along with other administrative records
  • Partner with Project Managers to help with any requests relating to customer accounts
  • Respond to Business Development Manager inquiries
  • Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution
  • Resolve routine and basic problems and communicates solution or requested information to the customer
  • Other miscellaneous office administration functions as assigned

The Experience You Will Bring


  • High School Diploma or GED
  • Experience in Customer Service in a manufacturing, industrial warehouse, or distribution center environment
  • Experience with Microsoft Office, Word, Excel, PowerPoint
  • Able to work overtime as needed

What Will Put You Ahead

  • Associates Degree or higher
  • Experience in corrugated packaging
  • Experience in a fast paced, high volume manufacturing environment
  • Forecasting / inventory management experience

Salary and Benefits Commensurate with Experience.
Equal Opportunity Employer.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

This job posting is no longer active.

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