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HR Operations Specialist (Data Management Specialist)

This job posting is no longer active.


HR Operations Specialist (Data Management Specialist)

Koch Industries rolled out an enterprise-wide Human Capital Management (HCM) platform, globally, in 2019.This role will be responsible for processing HR related transactions in HR information system, troubleshooting issues that arise, build/update self-service knowledge articles, and be the custodian of workforce data. 

What you will do in this role:

  • Quickly learn the technology (i.e., Infor) and provide data management support to our consumers globally
  • Be the custodian of data and support audit to ensure data completeness, accuracy and compliance
  • Offer exceptional consumer experience
  • Collaborate with other business units & third-party vendors to solve complex cases
  • Create and update knowledge articles in accordance with KCS best practices
  • Process transactions in HR information systems accurately and in a timely manner
  • Develop a good working relationship with the HR/HRIS community through effective communication
  • Champion the application testing process in ensuring defeats are identified and fixed


    • Use and improve knowledge articles to challenge and streamline current processes
    • Identify opportunities to create additional value for our consumers
    • Secure employee’s information ensuring confidentiality
    • Process HR transactions accurately and in compliance with local laws
    • Deliver against quantitative and qualitative performance metrics
    • Proven ability to work professionally and proactively with a remote stakeholder base
    • Comfortable supporting different time zones/shifts and skeletal staffing

    Experience you will bring  

    • Expertise with HCM platform (Infor, SAP, etc.) and Case Management System (ServiceNow, etc.) is a must
    • A minimum of three years experience in handling HR transactions - researching, troubleshooting and resolving consumer inquiries
    • Should have a good understanding of basic data fields in HR Information System and workflows
    • Experience communicating with all levels in an organization
    • Experience collaborating and working in a team with a high level of accountability for self and others


      • Any Degree - Bachelors


      This job posting is no longer active.

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