Account Manager
Description
Grow the assigned Japanese accounts by good service in design in & order fulfillment. Develop new customers with big potential.
What You Will Do In Your Role
- For the assigned accounts, mainly Japanese OEM, maintain good service related in order fulfillment.
- Focus on design-in effort. Develop the topics with customers from engineering and purchasing, logistics, and create/find the new opportunities from the topics.
- Identify customer needs, promote the existing Molex product family or drive the internal resource to provide appropriate solutions to realize the opportunity.
- Drive and take lead in the design-in activities.
- Deeply study and understand customer’s sales strategy, technology trend, product road map…. And formulate the appropriate business plan with sales strategy and new product/product families.
- Gather the information of the industry and the competitors, and work with division to kick off new products to increase the market share.
- Organize and manage regular customer visits as well as the visits from GPMs, BDMs, GAMs or other Molex internal teams.
- To manage customer expectations of NPI and ensure product samples, supporting design and product verification activities are delivered to customers in agreed and expected timeframes.
- Provide high quality customer support, consulting services and advice on all technical-related topics concerning Molex products and solutions.
- Assess technical complaints from customers and problem-solve with new connector or solutions to these issues.
- Identify the key persons and develop a network of contacts within the customer organization from Engineering, Project Management, R&D, Procurement etc. and share details of these contacts with the supervisor or relevant Account Managers.
The Experience You Will Bring
Requirements:
- Bachelor’s degree, or advanced, in Engineering (Mechanical, Electrical)
- 3+ years working experience as Sales or FAE/Product engineer in Automotive Industry(OEM or tier-1 module makers or harness makers, Japanese OEM experience preferable);
- Strong ability to communicate effectively with customers and internal team members;
- Excellent team player;
- Detailed in problem solving and analysis.
- Good Microsoft office skills
- High responsibility and accountability
- Good communication skills in Chinese and English, Japanese is a plus
- Work proactively and self-motivation, with great desire to win
- Very organized and good follow up and work in order under multi-tasks.
What Will Put You Ahead
- Major in Mechanical/Electrical Design or Engineering;
- Japanese is a plus;
- Knowledge of connector or worked in connector related markets will be preferred.
- Work proactively and self-motivation, with great desire to win.
- Very organized and good follow up and work in order under multi-tasks.
- Solid understanding of automotive connectors, cable assemblies and modules
- Willing to travel and visit customers frequently
