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Specialist, IT Site Support

This job posting is no longer active.

Description

What You Will Do In Your Role

Deliver Operations Technology projects and support in the plant in accordance with customer needs:

  • Ensures Service Delivery: all IT systems are operating efficiently and to their optimum performance. Investigates and troubleshoots errors and consults with the Global Operations Technology, Infrastructure Group and any other IT relevant groups on unresolved issues. Implements corrective actions and confirms systems are operating properly.
  • Communicate regularly with plant leaderships to:
    • capture their needs
    • Keep them up to date with upgrades and enhancements
  • Promote global standard solutions defined by the Global Operations Technology group
  • Participate and support company’s vision to grow via acquisitions in key markets:
    • Support any future acquisition activities in Malaysia with respect to technology
    • Support SAP implementation from a manufacturing operation Infrastructure point of view (MES system, firewalls, PLC’s, labeling, RF scanners)
  • Act as an escalation point for all aspects of IT systems
  • Innovate and implement new technologies and digital transformation for manufacturing plant leveraging IoT, Industry 4.0, Manufacturing Execution Systems

Manage roadmap and project portfolio for site

  • Manage and execute projects that are creating the most value for our company
  • Leverage Infrastructure Group to provision and deliver IT infrastructure portion of projects:
    • Provide plant or regional project IT infrastructure needs with Infrastructure Group for new requirements related to business applications: new servers, new firewall, new phone systems
  • Ensure that project timelines and value creation are being met, and assist the team in removing barriers

Collaborate with Global Operations Technology group:

  • Gather requirements from the plant and communicate them to the Manager, APN IT Site Support
  • Continuous improvement by providing a regular list of enhancements required in the plant
  • Support all initiatives from Global Operations Technology, being testing/upgrade/solution adoption

Perform other related duties as assigned by IT management.

The Experience You Will Bring

Requirements

  • Degree in IT fields
  • at least 5 years working experiences in IT fields
  • Preferably having working experiences in manufacturing fields 


This job posting is no longer active.

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