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IT Business Systems Analyst



Are you a self-starter that thrives in a fast-paced environment? Are you passionate about your craft and want to be a key contributor in driving transformation? It is an incredibly exciting time to join the Guardian team as a Business Systems Analyst. You will be on the forefront of our scaled agile journey but also be a key part of the largest technology enabled transformation in our history.

The Business Systems Analyst will serve as a liaison between the business, IT technical teams and technology providers. This key role will partner with the business to deliver both tactical and strategic solutions, ensuring initiatives provide expected business value through project execution, collaboration, and stakeholder communication. Success will be achieved by leveraging your experience, leadership skills, a positive attitude as well as leveraging cross-functional relationships in helping to deliver process and technology solutions within a highly complex global environment.

What You Will Do In Your Role

  • Provide business analysis expertise in support of our Infor M3 ERP project
  • Be a key member of an agile project team collaborating across various business and IT technical teams ensuring that deliverables are aligned to prioritized requirements and business needs
  • Challenge the business assumptions so that requirements and delivered solutions meet current/future needs
  • Make recommendations and proposals for implementation of business process and customer experience
  • Work closely with the Project Management team to highlight issues, risks, and support delivering to the project deadlines, achieving an appropriate balance between time, quality, and cost
  • Building strong relationships with key stakeholders across Technology, Business customers, and Software partners to ensure that we are supporting the projects and business goals


  • Gather requirements and collaborate with functional team on design of integrations, reports, and data conversion
  • Collect and analyze business functional requirements to produce design documents, functional specifications, and business process maps to facilitate project scoping and initiation
  • Collaborate with Product Owner, Business Process owners and other key stakeholders on the agile team in the creation and maintenance of the “lean spec” for all integrations, legacy Guardian system and Infor systems
  • Liaise with Data Management Office to ensure adherence to MDM and analytics strategies
  • Collaborate with QA and other team members to support solution and integration testing
  • Facilitate and document reported defects and maintain solution status
  • Review existing business processes to determine where automation / improvements will drive efficiency
  • Recommend uses of software functionality, design solutions
  • Collaborate with the rest of the IT members to identify appropriate internal or external solutions.

The Experience You Will Bring


  • Bachelor’s degree from a regionally accredited four-year college or university in Business, Computer Science, closely related field, or equivalent work experience
  • Previous experience in IT roles, preferably with an emphasis in supporting an ERP system
  • Leadership Skills – Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences
  • Demonstrated high learning agility with strong analytical, problem-solving, decision-making, and communication skills
  • Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment
  • Self-motivated with strong sense of accountability, initiative, and the ability to work collaboratively or independently to accomplish results that meet the business priorities
  • Previous experience in business process mapping, defining system requirements and test scenarios
  • Specific skills include facilitating change, driving operational excellence, and striving for continuous improvement
  • Strong hands-on experience with Microsoft Office tools (Word, Excel, PowerPoint etc.)

What Will Put You Ahead

  • Logistics experience, specifically Load Tender experience & DOT
  • Warehouse experience, specifically inventory management and shipping process experience
  • Transportation Management System (TMS) experience
  • Experience with Automated Guided Vehicles (AGV) systems
  • General knowledge of end-to-end Enterprise Resource Planning (ERP) systems/processes
  • Master data management and master data governance experience preferred
  • Experience with Azure DevOps (ADO)
  • Experience working in Agile based methodologies (SCRUM, Kanban)
  • Broad general IT skills knowledge (productivity tools, SDLC tools, API, JSON, and XML)

What Do We Offer

If you have been looking for an environment where people are valued, entrepreneurial spirit is boundless and opportunities for success are based on merit, and if you want to add value to your company, then Guardian Industries may be the place for you. 

Guardian Industries is an Equal Opportunity Employer. We offer competitive compensation and a wide variety of benefits. For more information visit us at www.guardian.com

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