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O365 Analyst



Here at Koch, we have a culture like no other, it’s the foundation of everything we do. If you enjoy a challenge, and desire to be part of a winning team, then this is the right opportunity for you. We take the time to invest in your career and professional growth.

The O365 Analyst will be a part of a global team that has ownership of Microsoft O365 products for Koch Industries. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, technology, and investments. Our team prides ourselves in knowing that our products and services are instrumental in the ways our businesses collaborate and drive value through creative productivity.

We’re looking for someone that is eager to be innovative in their work, while supporting teammates in projects and tasks. This person must be highly organized and a self-starter who thrives in working in a team setting. We are looking for an individual who can collaborate with businesses and seek results that drive the highest value. This individual will be eager to learn and share their knowledge by coaching teammates. We need a person who thrives in a fast-paced environment and is excited by change. This person will grab on to our culture and take ownership of their career with Koch.

A Day In The Life Could Include:

(job responsibilities)

· Being an active member of global team that works with and has ownership of O365 products: Exchange, SharePoint Online, Cloud Voice, Yammer, Microsoft Delve, OneDrive for Business, PowerApps and Flow, Power BI, Teams, Sway, To-Do, Stream, Forms, Planner

· Drive adoption of products using appropriate measures

· Anticipate the needs of consumers to out-perform our competition

· Set standards and configurations based on standardized policies for Office 365 technologies

· Actively seek and share knowledge and engage with our customers and business partners through multiple collaboration channels (Yammer, Teams)

· Create documentation that is easily consumed by a global audience by both customers and support organizations

· Help evaluate compliance and risk of products and features

Exercise product knowledge to identify and build automation processes that remove manual work

What You Will Need To Bring With You:

(experience & education required)

· 3 yrs+ experience with administering and supporting SharePoint Online and/or Exchange

· Demonstrates the ability adapt to Office 365 products and features

· Demonstrates the ability to communicate, collaborate, and problem solve with a multitude of customers

· Has proactively shown the ability to seek out solutions to tasks and tickets

· Shares knowledge with Teammates and willing to coach others in their knowledge development

What Will Put You Ahead:

(experience & education preferred)

· Bachelor’s/Master’s degree in Computer Science/Information Technology, or related field

· Strong working knowledge/experience with SharePoint Online, Exchange, and Power Platform

· Experience communicating organizational visions to internal/external companies

· Experience working in a large world-wide enterprise

· Experience working with Mergers and Acquisitions

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