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IT Supervisor




The Technology Business Office Supervisor will support both business and information technology needs by leading a small team with responsibilities in IT service management, IT Communications, and IT governance, risk and audit. Our team engages in both the business and technology sides of the many transformation activities happening at Guardian Industries allowing employees to use their business skills while gaining valuable insights on the technical side as well. This is a great time to join our organization as we are creating new capabilities and changing how people and technology support the business! We are looking for employees who want to contribute at a high level to drive economic and critical thinking throughout IT. This role is ideal for people interested in a managerial role within technology.

What You Will Do In Your Role

  • Supervise, mentor, and coach a small team supporting IT service management, IT governance and IT risk and auditing
  • Remove roadblocks to maximize team effectiveness
  • Assist with development and implementation of team strategy, priorities, and roadmaps
  • Develop strong relationships with both IT and the business Project Management and Business Transformation teams.
  • Advance and develop repeatable processes
  • Focus on using leveraged capabilities (shared internal resources or third parties) as much as possible and managing the partnerships
  • Support the development of a formalized risk and auditing capability
  • Support the team in advancing the ways we communicate within IT as well to our business partners


The Experience You Will Bring


  • Bachelor’s degree in an IT related program
  • Minimum 1-2 years’ experience coaching and developing direct reports
  • Minimum 1-2 years’ experience working in an IT Environment
  • Strong relationship building, decision making and problem-solving skills
  • Strong desire and ability to empower and develop others
  • Ability to work effectively with minimal direction
  • Ability to build relationships across IT and business disciplines

What Will Put You Ahead

  • Experience in IT risk and auditing
  • Experience managing IT project and application portfolios


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